FAQ
Collapsible content
What payment methods are available ?
We accept payments via credit cards (Visa, MasterCard, etc.), PayPal, and other reliable methods. Additionally, in some areas, we offer cash on delivery for added convenience.
Can I return the product if I am not satisfied ?
Absolutely! You have 14 days to return your product if it does not meet your expectations. Items must be unused and in their original packaging. Please check our Return Policy page for more details.
When will I receive my order?
Our delivery times range between 6 and 18 business days, depending on your location. We also provide order tracking so you can know where your package is at any time.
Will the product I receive be the same as shown on the website ?
Yes, we guarantee that the Magnetic Blocks you receive will match the description and photos on our website. If there are any issues, our customer service team is here to assist you.
How can I contact you if there’s a problem ?
What are the shipping fees ?
Shipping fees are calculated based on your location and are clearly displayed before you confirm your order.
What guarantees do you provide ?
We offer a satisfaction guarantee or your money back, as well as dedicated after-sales support to quickly resolve any issues.
How can I know if other customers are satisfied ?
We display verified customer reviews on our product pages. Feel free to check their experiences to help you shop with confidence.